Throne and Liberty, the highly anticipated MMORPG from NCSoft and Amazon Games, has captured the attention of gamers worldwide with its expansive open world, dynamic combat, and immersive storytelling. However, like many online games, it’s not without its technical hiccups. One of the most frustrating issues players encounter is the Account Authorization Error 1013, which can abruptly halt gameplay or prevent login altogether. This error, often linked to the game’s anti-cheat system, server issues, or local configuration problems, has been a persistent thorn in the side of the player base since the game’s launch. In this comprehensive guide, we’ll delve into the causes of Error 1013, explore practical troubleshooting steps, and provide insights to help you get back to exploring the vibrant world of Throne and Liberty. Whether you’re a seasoned player or a newcomer, understanding this error and its fixes can save you hours of frustration.
Understanding the Account Authorization Error 1013
The Account Authorization Error 1013 in Throne and Liberty typically manifests as a pop-up message that prevents players from logging in or causes them to be disconnected mid-game. This error is often accompanied by a cryptic message about account authorization failure, leaving players puzzled about what went wrong. According to community discussions and developer insights, Error 1013 is primarily tied to the game’s Easy Anti-Cheat (EAC) system, a security measure designed to prevent cheating and ensure fair play. However, EAC’s stringent protocols can sometimes misinterpret legitimate player actions or configurations as suspicious, triggering the error. Other contributing factors include server connectivity issues, outdated game files, incorrect login credentials, or conflicts with local system settings. For instance, players who participated in the game’s beta or early access phases may have residual files that clash with newer updates, leading to authorization issues. The error’s frequency—sometimes occurring every few minutes—has made it particularly disruptive, as reported by players on platforms like Steam and Reddit. Understanding these root causes is the first step toward finding a reliable solution, as the error’s origins are multifaceted and require a systematic approach to resolve.
Common Causes of Error 1013
To effectively troubleshoot Error 1013, it’s essential to pinpoint its potential triggers. One of the most prevalent causes is related to the Easy Anti-Cheat system. EAC may flag certain files or processes on a player’s computer, especially if residual files from previous game versions (such as beta builds) are present. These files, often located in the AppData folder, can conflict with the latest game updates, causing authorization failures. Another common culprit is network instability. Throne and Liberty’s servers, particularly during peak times or shortly after major patches, may experience high traffic or downtime, leading to connectivity issues that manifest as Error 1013. Incorrect login credentials, such as typos in email or password, can also trigger the error, though this is less common. Additionally, players using VPNs or proxy services may encounter issues, as the game’s servers might block login attempts from unrecognized regions. System-level conflicts, such as running the game in compatibility mode or with administrator privileges, have also been reported to cause problems. Lastly, corrupted game files or an outdated client can interfere with the authorization process, especially if the game launcher fails to update properly. By identifying which of these factors applies to your situation, you can narrow down the most effective fix.
Initial Troubleshooting Steps
Before diving into more complex solutions, start with basic troubleshooting steps that can resolve Error 1013 quickly. First, verify your login credentials by double-checking your email and password on the official Throne and Liberty website. If you’re unsure, use the password reset feature to ensure accuracy. Next, check the game’s server status through official channels, such as the Throne and Liberty website, forums, or social media accounts. Server maintenance or outages are common causes of login issues, and waiting for the servers to come back online may resolve the problem without further action. Restarting your modem or router can also help, as it refreshes your internet connection and may clear up network-related errors. If you’re using a VPN or proxy, disable it temporarily, as these services can interfere with the game’s authentication process. Finally, ensure that your game client is up to date by launching the game through Steam or the official launcher and allowing any pending updates to install. These initial steps are straightforward and often resolve the issue without requiring deeper system changes, making them a good starting point for all players.
Advanced Fixes for Error 1013
If the basic troubleshooting steps don’t resolve Error 1013, it’s time to explore more advanced solutions. One of the most effective fixes, as reported by the community, involves clearing residual game files that may be causing conflicts with Easy Anti-Cheat. To do this, uninstall Throne and Liberty completely through Steam or your system’s control panel. After uninstalling, navigate to your C: drive, then to Users > [Your Username] > AppData (you may need to enable “Show Hidden Files” in File Explorer to see this folder). Inside AppData, locate the Local and Roaming folders. In the Local folder, delete the NCSOFT and TL folders. In the Roaming folder, delete the EasyAntiCheat folder. These folders may contain outdated or corrupted files from previous installations, particularly if you played the beta or early access versions. After deleting these folders, reinstall the game and launch it to see if the error persists. Another advanced fix involves disabling compatibility mode and administrator privileges for the game’s executable file. Navigate to the game’s installation folder (typically Steam > steamapps > common > Throne and Liberty), right-click start_protected_game.exe, select Properties, and go to the Compatibility tab. Ensure that “Run this program in compatibility mode” and “Run this program as an administrator” are unchecked. These settings can interfere with EAC’s operation, triggering Error 1013.
Network and System Optimization
Network and system configurations play a significant role in resolving Error 1013, especially for players experiencing frequent disconnections. Start by optimizing your network settings. Run a command prompt as an administrator and use commands like ipconfig /flushdns and netsh winsock reset to clear DNS cache and reset network settings. These commands can resolve underlying connectivity issues that may be causing the error. Additionally, ensure that Throne and Liberty and Steam are allowed through your firewall and antivirus software, as these programs can sometimes block the game’s connection to the servers. If you’re on a Wi-Fi network, consider switching to a wired connection for greater stability, as some players have reported that Wi-Fi-related issues exacerbate Error 1013. On the system side, update your graphics drivers and Windows operating system to the latest versions, as outdated drivers or system files can cause compatibility issues with the game. If you have other games or applications using Easy Anti-Cheat (such as Elden Ring), ensure they’re updated or temporarily uninstalled, as conflicts between different EAC versions have been linked to Error 1013. By optimizing both your network and system, you can minimize the likelihood of encountering this error.
When to Contact Support
If all else fails, reaching out to Throne and Liberty’s customer support team is the next step. Amazon Games provides support through their official website, where you can submit a ticket detailing your issue. When contacting support, provide as much information as possible, including your system specifications, the exact error message, the frequency of the error, and the troubleshooting steps you’ve already tried. Screenshots or videos of the error can also help the support team diagnose the problem more quickly. Be prepared for a response time of a few hours to a couple of days, depending on the volume of support requests. In some cases, support may recommend waiting for a patch, as certain instances of Error 1013 have been tied to server-side issues that require developer intervention. While waiting for a response, keep an eye on community forums like Reddit and Steam for any new fixes or workarounds shared by other players. Engaging with the community can also provide moral support, as many players share their frustration and solutions in these spaces.
Preventing Future Occurrences
Once you’ve resolved Error 1013, taking steps to prevent it from recurring can save you future headaches. Regularly update Throne and Liberty through Steam or the official launcher to ensure you have the latest patches, as developers often release fixes for login and authorization issues. Avoid using VPNs or proxies unless absolutely necessary, as they can trigger EAC flags. Periodically check your AppData folder for residual game files, especially after major updates, and delete any outdated folders to prevent conflicts. Maintain a stable internet connection by using a wired connection and regularly restarting your router. Additionally, keep your system optimized by updating drivers, clearing temporary files, and ensuring that your firewall settings allow Throne and Liberty to communicate freely. By adopting these habits, you can minimize the chances of encountering Error 1013 or similar issues in the future, allowing you to focus on enjoying the game.
Community Insights and Workarounds
The Throne and Liberty community has been instrumental in identifying workarounds for Error 1013, with players sharing their experiences on platforms like Steam and Reddit. One notable suggestion is to log out of Steam completely and log back in, as this has resolved the error for some users by refreshing the authentication process. Others have reported success by moving the game to a different storage drive, such as a secondary SSD, to avoid potential file conflicts. Some players have also found that reinstalling Steam itself, rather than just the game, can resolve persistent authorization issues. While these workarounds may not work for everyone, they highlight the value of community-driven problem-solving. Engaging with these discussions can provide new perspectives and solutions that may not yet be documented in official guides. However, exercise caution when following community advice, and avoid making system changes that could cause unintended consequences.
Conclusion
The Throne and Liberty Account Authorization Error 1013 is undoubtedly a frustrating obstacle, but with the right approach, it’s a problem that can be overcome. By understanding the error’s causes—ranging from Easy Anti-Cheat conflicts to network issues—and applying a combination of basic and advanced troubleshooting steps, most players can resolve the issue and return to the game. Optimizing your network and system, staying proactive with updates, and leveraging community insights can further enhance your gaming experience and prevent future errors. If all else fails, Amazon Games’ support team is available to assist, though patience may be required. With persistence and the strategies outlined in this guide, you’ll be back to exploring the rich world of Throne and Liberty in no time, free from the shackles of Error 1013.
